My name is Ann Marie Diamante born and raised in Colonia, NJ where I have resided my entire life. As a child, I attended the public schools of Woodbridge Township. Upon graduation, I continued my education in New York City in business Administration and had a long career in Corporate Retail. I then married, and gave birth to my son who attends the Woodbridge Township Public Schools. Taking a break in my career I stayed home to raise my son.
I ultimately went back into the workforce once my son became a little older and started a new career with Santander Bank (formerly Sovereign Bank). I was entrusted with the position of a Personal Banker, then ultimately as a Branch Operations Manager.
As a top performer in meeting my sales goals, I exceeded customer expectations while providing excellent customer service. This was achieved by conducting customer appointments and engaging in conversations to effectively uncover the customer’s individual needs and provided relevant solutions including, but not limited to: home equity lines of credit, mortgage referrals, credit lines, money market accounts, 401(k) options, etc. My position also afforded me the opportunity to develop and maintain relationships with in-branch partners and key external business partners to increase cross selling opportunities which were tailored to meet each of their specific needs.
As Branch Operations Manager, I ensured that day-to-day operations of the branch ran smoothly and securely. I was responsible for training each customer service representative to ensure my staff understood and adhered to all policies and procedures as they are a critical component to the success of the bank. Further, I worked closely with and coached each individual staff member to define their sales referral goals, as well as the goals of the entire team.
The close relation between banking and real estate has intrigued my passion to pursue real estate as my career, which excites me for the challenges ahead.
Ann marie was extremely active and caring to our needs as first time home buyers and being a relatively young family that was extremely important to myself and my wife.
Everything went smoothly as can be... As first time home buyers and being relatively new to the area ann marie accommodated us and answered every question and concern that we had
Mark & Erica Ferreira, Avenel, NJTestimonial Rui Carla Duarte
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